This Privacy Policy describes how intransparent (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from in-transparent.myshopify.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information that you directly submit to us through our Services may include:

• Basic contact details including your name, address, phone number, email.

• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

• Account information including your username, password, and security questions.

• Shopping information including the items you view, put in your cart, or add to your wishlist.

• Customer support information including details you choose to include when communicating with us (for example, when sending a message through the Services).

Note: Some features of the Services may require you to directly provide additional information. You may elect not to provide this information; however, doing so may prevent you from using or accessing certain features.

We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). This Usage Data may include details about how you access and use our Site, your device information, browser details, network connection information, your IP address, and other information regarding your interaction with the Services.

We may also obtain information about you from third parties, including vendors and service providers who collect information on our behalf. For example:

• Companies who support our Site and Services, such as Shopify.

• Our payment processors, who collect payment information (e.g., bank account, credit/debit card information, billing address) to process your orders.

• When you visit our Site, open or click on our emails, or interact with our advertisements, we or third parties we work with may collect certain data using tracking technologies.

Any information obtained from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of such information or for the privacy practices of these third parties.

Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you. This includes processing your payments, fulfilling your orders, sending notifications related to your account, and managing your account.

Marketing and Advertising. Your information may be used to send you marketing and promotional communications (via email, text, or mail) and to display advertisements tailored to your interests on our Site and other websites.

Security and Fraud Prevention. We use your information to detect and take action regarding possible fraudulent or malicious activity. If you register for an account, please keep your credentials secure. Contact us immediately if you suspect unauthorized access to your account.

Communicating with You. We use your information to provide customer support, to improve our Services, and to maintain our business relationship with you.

Like many websites, we use Cookies on our Site. For details on the Cookies we use (including those related to powering our store with Shopify), see https://www.shopify.com/legal/cookies.

We use Cookies to enhance and improve our Site and Services, to remember your preferences, run analytics, and better understand user interactions. We may also allow third-party service providers to use Cookies to tailor products, services, and advertising.

Most browsers accept Cookies by default. However, you can choose to remove or reject Cookies via your browser settings. Note that removing or blocking Cookies may negatively affect your user experience and limit the functionality of the Services.

We may disclose your personal information to third parties for legitimate purposes, including:

• Vendors or third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).

• Business and marketing partners, including Shopify, to provide services and advertise to you. (If using Shopify’s ad services, additional disclosures may apply.)

• When you direct or consent to us disclosing your information to third parties (for example, when you authorize a shipment via a social media widget or login integration).

• Our affiliates or within our corporate group to help run our business successfully.

• In connection with business transactions, legal obligations (such as subpoenas or search warrants), or to protect the Services and our rights.

The Services may allow you to post product reviews or other user-generated content. Such content will be public and accessible by anyone. We do not control who views or uses information you choose to make public, and we are not responsible for any misuse of that information.

Our Site may include links to websites or online platforms operated by third parties. If you follow these links, please review their privacy and security policies. We do not guarantee or assume responsibility for the content, accuracy, or practices of these third-party sites.

The Services are not intended for use by children. We do not knowingly collect personal information from children. If you are a parent or guardian and become aware that your child has provided personal information, please contact us to request its deletion.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” personal information of individuals under 16 years of age.

No security measures are completely impenetrable, and while we strive to protect your information, we cannot guarantee perfect security. Information sent to us may not be secure while in transit, so please do not use insecure channels for sensitive data.

The length of time we retain your personal information depends on factors such as your account status, legal obligations, and our need to resolve disputes or enforce agreements.

Depending on your location, you may have rights regarding your personal information. These may include:

• The right to access personal information we hold about you.

• The right to request deletion of your personal information.

• The right to request corrections to inaccurate or incomplete information.

• The right of portability – to obtain a copy of your data or request its transfer to a third party.

Additional rights may include limiting or opting out of processing sensitive personal information, withdrawing consent, and managing communication preferences (such as unsubscribing from promotional emails).

We may ask for verification of your identity (or that of your authorized agent) before processing your request. We will respond to your request as required by applicable law.

If you have complaints regarding our handling of your personal information, please contact us using the details provided. If you are not satisfied with our response, you may have the right to escalate your complaint by contacting your local data protection authority.

Please note that we may transfer, store, and process your personal information outside your country of residence, including in the United States. Your information may also be processed by staff and third-party service providers in these countries.

If we transfer your information out of Europe, we will use recognized transfer mechanisms like the European Commission’s Standard Contractual Clauses or equivalent contracts, unless the destination country is deemed to provide an adequate level of protection.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Certain types of items cannot be returned (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we’ve received and inspected your return and inform you whether the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process the refund.

If more than 15 business days have passed since we’ve approved your return, please contact us at reflectionlingerie@gmail.com.